Introduction

Welcome to Trippa! This Privacy Policy outlines how Trippa Vacation Rentals (“Trippa,” “we,” “us,” or “our”) collects, uses, processes, and discloses your information when you use our services. We are committed to protecting your privacy and ensuring transparency about how we handle your personal data.

1. Information We Collect

1.1. Information You Provide

Account Information: When you sign up for a Trippa account, we collect your name, email address, phone number, and password.
Profile Information: You can choose to provide additional information such as a profile photo, biography, and preferences.
Booking Information: When you make a reservation, we collect details about the booking, including dates, location, and payment information.
Communication with Trippa: Any communication with us via email, chat, or other methods is collected.

1.2. Information We Automatically Collect

Usage Information: We collect information about your interactions with the Trippa platform, such as pages or content viewed, search queries, and bookings made.
Device Information: We collect information about the device you use to access our services, including IP address, browser type, and operating system.
Location Information: With your consent, we may collect and process information about your location.

1.3. Information from Third Parties

Third-Party Services: If you link your Trippa account with a third-party service (e.g., Google, Facebook), we collect information from those services.
Other Sources: We may receive information from other sources, such as partners, service providers, or public databases.

2. How We Use Your Information

2.1. Provide and Improve Our Services

Bookings and Payments: To process and manage your bookings, payments, and transactions.
Customer Support: To provide customer service and support.
Personalization: To personalize your experience and provide relevant content and recommendations.

2.2. Safety and Security

Verification: To verify your identity and prevent fraud.
Safety: To enhance the safety and security of our platform and users.

2.3. Legal and Compliance

Compliance: To comply with legal obligations and enforce our terms and policies.
Dispute Resolution: To resolve disputes and enforce our agreements.

3. Sharing & Disclosure

3.1. With Your Consent

We share your information with third parties when you give us explicit consent.

3.2. Service Providers

We share your information with service providers who assist us with various functions, such as payment processing, data analysis, and marketing services.

3.3. Legal Requirements

We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and property.

4. Your Rights

4.1. Access and Update

You can access and update your personal information through your Trippa account settings.

4.2. Data Deletion

You can request the deletion of your personal information by contacting us at support@trippamw.com.

4.3. Opt-Out

You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or contacting us at support@trippamw.com.

5. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@trippamw.com